Get in Touch With Us
Got a question about how sweepstakes casinos work, spotted something on the site that needs a second look, or want to suggest a platform we haven't covered yet? This page explains the best way to reach us and what you can expect once you do.
The Best Way to Contact Our Team
Email is the most reliable route to reach us. Send your message to [email protected] and a member of our editorial team will read it personally. We aim to respond within two working days, though this can stretch slightly during busy periods.
A short note about what your message concerns helps us route it to the right person faster — whether that's a factual question, a correction, or something else entirely.
What We Can Help You With
We cover sweepstakes and social casino platforms, including our list of sweepstakes casinos, how Gold Coins and Sweepstakes Coins work, and what to check before signing up anywhere. Common reasons readers get in touch include:
- Questions about how sweepstakes casinos work — including the dual-currency model, how prize redemption works, or why availability differs by state.
- Corrections and accuracy flags — sweepstakes casino terms, eligible states, and promotions change often. If you spot something that looks out of date on an operator's offer, welcome bundle, or eligibility list, please tell us.
- Suggestions for platforms to review — if a new sweeps casino has launched or an operator has changed its terms, let us know so we can look into it.
- General site feedback — ideas for topics, layout issues, or anything else that would make the site more useful to you.
- Responsible play concerns — if you or someone you know would like guidance around casino-style games, mention this in your message and we can point you toward appropriate resources.
What We Can't Help With
We're an independent comparison and review site, not an operator. That means we cannot process account verification, resolve redemption disputes, issue prizes, or answer questions specific to your account balance or transaction history. Those requests need to go directly to the sweepstakes casino in question through the support channel listed on their own site.
We also can't offer legal advice on whether a particular platform is permitted to operate in your state. Sweepstakes casino availability varies by state, laws change, and operators frequently decide for themselves which states they serve. If you have questions about your specific situation, check the operator's terms and conditions and, where needed, your state's regulations.
How We Handle Reviews and Enquiries
Our editorial ratings, such as those shown for Trusted Non GamStop Casinos UK and the platforms listed on this site, are based on researched factors like welcome offers, coin structures, and the range of games on offer. Reader messages don't change existing ratings, but they do inform what we look at next and help us keep listings current. Any commercial relationships we have with operators do not decide their position on our pages — feedback and fact-checks are treated the same regardless of who is mentioned.
What Happens After You Send a Message
Every email is read by a real person on our team, not answered by an automated system. Once we've reviewed your message, we'll follow up directly. If your enquiry needs input from more than one person on the team, it may take a little longer, but you will always hear back.
Before You Reach Out
A few quick checks can save you time:
- If your question is about a specific operator's welcome offer or eligibility, check the offer details shown alongside that listing first — terms such as minimum age, excluded states, and redemption thresholds are usually noted there.
- If you're asking about account access, identity verification, or a redemption in progress, contact the operator directly rather than us — we don't have access to individual accounts.
- If you're 18, or 21 where an operator requires it, and simply exploring sweepstakes casinos for the first time, our listings are a reasonable starting point, but always confirm current terms on the operator's own site before signing up.
We Appreciate You Getting in Touch
Whether it's a correction, a question, or just a comment on something you read, we take reader input seriously. It helps us keep this site accurate and useful for people trying to make sense of the sweepstakes casino space. Thanks for taking the time to reach out.